Where Is My Connecticut Tax Refund Status?
Uncertain about your Connecticut tax refund? Discover how to find its current status and what to expect next. Get clear answers.
For taxpayers in Connecticut, understanding how to track the status of their state income tax refund is a straightforward process, ensuring they can anticipate when their funds will arrive.
How to Check Your Connecticut Refund Status
Connecticut taxpayers can conveniently check the status of their state income tax refund through the Department of Revenue Services (DRS) online system. The primary method involves using the myconneCT portal, which is the official online platform for tax services.
Once on the welcome page, locate and select the “Where’s my Refund?” hyperlink, typically found within the “Individuals” panel. You will need to provide specific information to access your refund status, including your Social Security Number (SSN) or the primary SSN if it was a joint return. Additionally, you must select the correct tax year and enter the exact whole dollar amount of the refund you requested on your tax return. For example, if your requested refund was $500, enter “500” without cents or symbols.
An alternative method for checking your refund status is through the automated phone system, available 24 hours a day. You can call 800-382-9463 for calls originating outside the Greater Hartford calling area, or 860-297-5962 from anywhere. Similar to the online tool, you will need to provide your SSN and the exact whole dollar refund amount when using the phone system.
Understanding Your Refund Status
When you check your Connecticut tax refund status, you will typically encounter one of several descriptions, each indicating a different stage of processing. A status of “PROCESSED” means your return has been fully processed and the refund has been issued.
For e-filed returns, refunds are generally issued within approximately four business days of receipt, while paper returns typically take between 10 to 12 weeks to process. If the status shows “UNDER REVIEW,” it signifies that your return has been received by the DRS and is currently undergoing review.
A status of “UNDELIVERABLE” means your refund was sent but returned due to an incorrect address. Lastly, if the status is “NOT FOUND,” the information you provided may not match DRS records, or your return might not yet be in the system, especially if it was mailed recently.
What to Do If Your Refund is Delayed
If you find that your Connecticut tax refund is delayed or if the status indicates an issue, there are specific steps you can take. It is generally advisable to wait a reasonable amount of time before contacting the DRS; for paper-filed returns, this is typically more than 12 weeks, and for e-filed returns, if it has been more than two weeks and the status is “NOT FOUND.”
Delays can occur for various reasons, including errors on the return, missing information, or if additional identity verification is required due to fraud prevention measures. First, review your copy of the tax return to ensure all information, such as your Social Security Number and the refund amount, was entered accurately.
If the online or phone system shows an “UNDELIVERABLE” status, you should log into myconneCT to update your address. If the delay persists beyond the expected processing times and your return appears to be correct, you can contact the Connecticut DRS for further assistance. Be prepared to provide your SSN and the exact refund amount to the representative to help them locate your return and explain the reason for the delay.