What Number Will the IRS Call You From? How to Identify Legitimate Calls
Learn how to identify legitimate IRS calls, recognize official numbers, and verify authenticity to protect yourself from scams.
Understanding how to identify legitimate calls from the IRS is critical in an era where phone scams are increasingly sophisticated. Many taxpayers struggle to distinguish between genuine IRS communications and fraudulent attempts to obtain personal information. This article explains when the IRS might contact you by phone, what numbers they may use, and how to verify these calls’ authenticity.
When and Why They Might Call
The IRS typically initiates contact through written correspondence, but there are specific situations where a phone call may occur. For example, during an ongoing audit or examination, an agent might call to discuss details, request additional documentation, or clarify submitted information. These calls are generally preceded by written notices to ensure taxpayers are aware of the process.
The IRS may also call regarding overdue taxes. If a taxpayer has a significant balance, the agency might discuss payment options or inform the taxpayer of potential enforcement actions such as liens or levies. However, the IRS will never demand immediate payment over the phone or threaten arrest—tactics commonly used by scammers.
In some cases, the IRS contacts taxpayers to verify identity when there is suspected identity theft or fraudulent activity. These calls are designed to confirm the taxpayer’s identity but will not involve requests for sensitive information like Social Security numbers or bank account details.
Numbers Used by the IRS
The IRS uses various phone numbers, including local area codes that reflect the regional office handling a case. This is common for audits or local tax issues. For broader inquiries, toll-free numbers starting with 800, 888, or 877 are often used. These numbers typically connect to IRS call centers that assist with a range of tax-related issues.
In cases involving overdue taxes, the IRS may employ private collection agencies. These agencies have their own phone numbers, which the IRS communicates in advance through written notices. Taxpayers should cross-check calls from collection agencies with official IRS correspondence to confirm authenticity.
How to Verify a Legitimate Call
Verifying an IRS call is essential to avoid scams and ensure compliance with tax obligations. Understanding the markers of legitimate communication can help taxpayers navigate these interactions.
Caller ID Markers
Legitimate IRS calls often display a local area code or a toll-free number. However, caller ID can be spoofed, so this should not be the sole verification method. Be wary of calls using aggressive language or demanding immediate payment. If a call seems suspicious, hang up and contact the IRS directly using numbers listed on their official website.
Written Notices
The IRS generally sends written notices before making phone calls, especially in cases of audits, overdue taxes, or identity verification. These notices, such as CP letters, outline the issue, amounts owed, deadlines, and contact details for the IRS office handling the case. For example, a CP2000 notice might address discrepancies in reported income. If you receive a call without prior written communication, verify it through official IRS channels.
Checking Official IRS Resources
Use the IRS website to verify the phone number of a caller. The site lists contact details for specific departments and services. Tools like “Where’s My Refund?” and the IRS2Go app also provide information about tax returns and outstanding issues. If in doubt, reach out to the IRS directly through their official contact numbers.
Handling Missed Calls
If you miss a call from a number claiming to be the IRS, review recent correspondence to determine why the agency might be reaching out. Cross-check the missed number with official IRS resources before returning the call. If the number matches an official listing, proceed with the call, ensuring you have relevant documentation, such as tax returns or notices, readily available. This preparation can help address any issues efficiently.