What Is a Prorated Warranty and How Does It Work?
Understand prorated warranties: learn how coverage decreases over time or use, and what it means for your products.
Understand prorated warranties: learn how coverage decreases over time or use, and what it means for your products.
A warranty serves as a promise from a manufacturer or seller, assuring consumers that a product will meet specific conditions and offering recourse if it fails to perform as intended. This legal assurance provides confidence in the quality and functionality of purchased goods. While many understand the concept of a standard warranty, a “prorated warranty” operates differently by adjusting its coverage over time or with usage. This article explains the mechanics of prorated warranties and how they impact consumers.
A prorated warranty is a type of service agreement where the coverage or reimbursement amount provided by the manufacturer decreases as the product ages or accumulates use. This contrasts with a “full” or “non-prorated” warranty, which typically offers complete repair or replacement at no cost to the consumer for the entire specified period.
A full warranty maintains consistent protection throughout its term, covering the entire cost of repair or replacement. Conversely, a prorated warranty shifts an increasing percentage of repair or replacement costs to the consumer as the product approaches the end of its warranted life. These prorated agreements often come with a lower initial cost compared to their non-prorated counterparts.
The core of a prorated warranty lies in how the adjusted value or reimbursement is determined, reflecting the remaining utility of the product. Manufacturers employ specific formulas for this calculation, often based on either time elapsed or actual usage. The reimbursement aims to compensate the customer based on the product’s remaining value at the time of failure.
For time-based proration, the coverage diminishes incrementally over the warranty period. For instance, a common example involves roofing materials with a 30-year prorated warranty; while the first five to ten years might offer 100% coverage, by year 15, the manufacturer’s responsibility could drop to 50%, and less as it nears year 30. Similarly, a product purchased for $2,000 with a 20-year warranty that fails after 15 years might yield a $500 credit, calculated by multiplying the original price by the remaining warranty period (5 years) and dividing by the total warranty period (20 years).
Usage-based proration adjusts coverage according to how much the product has been used. Tires often utilize this method, where the warranty is tied to mileage or tread wear. If a tire is warranted for 60,000 miles but wears out at 30,000 miles, the consumer might receive a 50% credit towards a new tire. Batteries also use usage-based proration, where a portion of the original cost is deducted for each month or unit of usage. For example, a $120 battery with a 36-month warranty failing after 12 months could result in an $80 refund, calculated by prorating the original price by the unused warranty duration.
Prorated warranties are frequently encountered with products that have a predictable lifespan or are considered consumables, where their value naturally depreciates with use or age. This approach allows manufacturers to offer extended coverage while accounting for the expected wear and tear of the item.
Tires are a prime example, often coming with prorated warranties based on their estimated mileage life. Automotive batteries also commonly feature prorated warranties, sometimes including an initial period of full replacement followed by a prorated period where the consumer pays a percentage of the replacement cost based on the battery’s age.
Roofing materials, such as shingles, carry prorated warranties due to their long but finite lifespans. These warranties provide diminishing coverage for material defects over several decades. Beyond these, products within the home service industry, including foundations, HVAC systems, and siding, may also come with prorated coverage, acknowledging their gradual degradation and the increasing likelihood of issues over many years of service.
Understanding the terms of a prorated warranty is important for consumers to manage expectations and potential costs. It is essential to carefully review the warranty documentation to ascertain the specific proration formula applied, clarifying whether the adjustment is based on elapsed time, accumulated usage, or a combination of both.
Consumers should also consider the following: