What Happens If the Military Overpays You?
Effectively manage military overpayments. Discover your options for understanding and resolving financial discrepancies.
Effectively manage military overpayments. Discover your options for understanding and resolving financial discrepancies.
Military overpayments occur when service members, retirees, or employees receive more pay, allowances, or benefits than they are rightfully entitled to. These situations can arise from various administrative errors, such as incorrect data entry, changes in duty status, or processing delays. Even if the overpayment was not the recipient’s fault, the military is legally obligated to recover these funds. Promptly addressing an overpayment helps manage potential financial consequences.
Overpayments are often discovered through formal notifications or personal financial reviews. Most commonly, a Debt Notification Letter from the Defense Finance and Accounting Service (DFAS) signals an overpayment. These letters detail the amount owed, the period of overpayment, the reason for the debt, and initial instructions on how to respond.
Upon receiving a notification, carefully review its contents, as they can be vague regarding the specific cause. Verify the overpayment by examining your financial records, including Leave and Earnings Statements (LES) and bank statements, for the indicated period. Look for discrepancies or unexpected pay increases that do not align with your entitlements or status changes.
For clarification and to confirm debt validity, contact your unit’s finance office or administrative support personnel. They can provide a detailed breakdown or a “member’s copy of the computation” to explain how the debt was calculated. Understanding the origin helps determine your next steps. Even if the error originated with the government, there is a legal obligation to repay the funds.
Once an overpayment is confirmed, several repayment methods are available. You can make a lump sum payment, settling the debt in full. This option can be processed online through Pay.gov, using debit cards, checking/savings accounts, or PayPal linked to such accounts. Payments may take up to nine days to reflect on your DFAS account.
Alternatively, you can arrange for installment payments, which allow you to repay the debt over time through allotments or direct debits from your pay. To set up a repayment plan, communicate with DFAS, often through customer service or by submitting specific forms. If you cannot repay the debt in a single payment, establishing an installment agreement helps manage the financial burden.
In some instances, the military may offset the overpayment from future pay or collect it from other federal payments, such as tax refunds, through the Treasury Offset Program (TOP). If you do not respond to the debt notification or fail to make repayment arrangements, consequences can escalate. After 30 days, the account may be delinquent; after 62 days, DFAS may report the debt to credit bureaus, potentially affecting your credit score. Involuntary deductions of up to 15% of your disposable pay can begin if no arrangement is made within a specified timeframe (typically 30 to 70 days, depending on debt type).
If you are facing an overpayment, exploring the possibility of a waiver or remission can provide an alternative to direct repayment. A waiver is the government’s relinquishment of its claim to a debt resulting from erroneous payments of wages or allowances. This relief is considered when collecting the debt would be against “equity and good conscience” and not in the best interest of the United States, without fraud, misrepresentation, fault, or lack of good faith on your part. Financial hardship, while a concern, is not the primary consideration for a waiver.
In contrast, a remission is a cancellation of a debt, or a portion of it, by the Secretary of a Military Department. Remission is specifically for military members or former military members whose debt was incurred while on active duty after October 7, 2001. Unlike waivers, financial hardship and other personal circumstances, such as injustice caused by government error or undue suffering from repayment, can be factors in considering a remission.
The waiver application involves completing DD Form 2789, the “Waiver/Remission of Indebtedness Application,” and providing supporting documentation. Documentation often includes copies of your Leave and Earnings Statements (LES) for periods before, during, and after the overpayment, plus a statement explaining your awareness and resolution efforts. To apply for a waiver, you must agree the debt is valid, even if you believe you should not be responsible for repayment. For remissions, inquiries and applications are directed to your specific military service, as DFAS does not have authority to process remissions for all services. You may need to provide detailed financial disclosures and statements demonstrating hardship or injustice.