What Credit Unions Have Shared Branching?

Credit unions offer a distinctive benefit through shared branching, which allows members to conduct transactions at participating credit unions beyond their own primary institution. This cooperative arrangement significantly expands the geographic reach and accessibility of credit union services for members. It provides a convenient way to manage financial accounts, whether individuals are traveling, have moved, or simply find another credit union branch more conveniently located.

How Shared Branching Works

Shared branching operates as a collaborative network where numerous credit unions agree to serve each other’s members. The primary network facilitating this service across the United States is the CO-OP Shared Branch network, which includes thousands of locations nationwide. Members can typically perform deposits, withdrawals, loan payments, and transfers between accounts. Balance inquiries and the purchase of money orders or official checks are also commonly available.

While shared branches offer extensive services, some limitations exist. For instance, members generally cannot open new accounts, apply for loans or credit cards, or change personal account information such as an address at a shared branch. More complex transactions or resolving specific account issues typically require direct interaction with one’s home credit union. The shared branching system focuses on providing day-to-day transaction convenience, enhancing accessibility for credit union members who may be away from their home credit union’s physical locations.

Identifying Participating Credit Unions and Branch Locations

To locate a participating shared branching facility, the CO-OP Shared Branch network offers several tools. The most direct method is to visit the CO-OP credit unions website, which features a locator tool where users can search by ZIP code, address, or city. Additionally, mobile applications are available for both Apple and Android devices, providing on-the-go access to branch and ATM locations. Members can also text their ZIP code to a specific number, 91989, to receive a list of nearby shared branches and ATMs.

When looking for a physical branch, members should watch for the distinctive CO-OP Shared Branch “swirl” logo, which indicates that a credit union participates in the network. It is also advisable for members to confirm their own credit union’s participation in the shared branching network by checking their credit union’s website or contacting them directly. Not all credit unions are part of the network, so verifying this beforehand ensures seamless access.

Conducting Transactions at a Shared Branch

When visiting a shared branch to perform a transaction, members need to present a few items. A valid government-issued photo identification, such as a driver’s license, state ID, or passport, is consistently required for identity verification. Members must also provide the name of their home credit union and their account number. Providing the last four digits of one’s Social Security Number may also be requested for additional verification.

Upon arrival, members should inform the teller that they are there for a “shared branching” transaction. For transactions across state lines, a new system called IDCheck may require members to pre-verify their state-issued driver’s license online before their visit. This involves uploading images of the ID and taking a selfie for biometric verification, which enhances security and streamlines future out-of-state transactions.