If I Change My Cash App Name, Do I Need a New Card?

Cash App is a mobile payment service that allows users to send and receive money, often utilizing a linked debit card known as the Cash Card. Many users wonder about the implications of updating their personal information, particularly their name, on their existing Cash Card. This article clarifies whether a name change within the application necessitates obtaining a new physical card.

Impact of Name Change on Your Cash Card

Updating your name within Cash App does not automatically invalidate your existing physical Cash Card. The card functions as a debit card linked to your Cash App balance and associates with your account’s internal information. The physical Cash Card displays your legal name, not your $Cashtag or display name. Therefore, the card continues to work for purchases and ATM withdrawals.

Users might consider ordering a new card if they undergo a legal name change and prefer the name printed on the physical card to reflect their updated legal identity. For instance, after a marriage or divorce, some individuals prefer their card to display their new surname for personal consistency or identification purposes. While not strictly required for the card’s functionality, obtaining a new card in such scenarios can align the physical card with your updated legal documentation.

Steps to Update Your Name on Cash App

The process for changing your name on Cash App varies. For a simple display name adjustment, navigate within the application. Tap your profile icon, select “Personal” or “Edit Profile,” and edit your name. This change affects how your name appears to others during transactions.

For a legal name change (e.g., due to marriage, divorce, or court order), Cash App requires formal documentation to comply with financial regulations. Contact Cash App support to initiate this process.

They require images of your government-issued identification (front and back), a selfie holding that ID, and an official legal name change document (e.g., marriage certificate or court order). This information is necessary for identity verification. Once submitted, the verification and update process may take some time.

How to Order a New Cash Card

If you decide to order a new Cash Card (e.g., due to a name change preference, loss, or damage), the process is straightforward within Cash App. Open the app and tap the Card tab. Select options like “Get your free card” or “Design a new card” for first-time orders, or an “Order” button for replacements. Confirm your shipping address and design preferences before finalizing.

To be eligible for a Cash Card, you must be at least 18 years old, or between 13 and 17 with a sponsored account. The physical card is sent to your confirmed mailing address, with standard delivery taking 7 to 10 business days. Cash App does not offer expedited shipping. While awaiting your physical card, you may access virtual card details for online purchases. Once the new card arrives, activate it within the app by scanning the QR code on the packaging or manually entering the CVV and expiration date.