How to Work an ATM: A Step-by-Step Process

An Automated Teller Machine (ATM) is an electronic banking terminal providing convenient access to financial services without a bank representative. Widely available in diverse locations, ATMs allow for quick self-service transactions, simplifying common banking tasks.

Key Steps to Using an ATM

Interacting with an ATM begins with locating a machine, ideally one that is well-lit and in a public area for security. Once at the ATM, prepare your debit or credit card for insertion, ensuring the magnetic stripe or chip faces the correct direction, as indicated by diagrams on the machine. For chip-enabled cards, the machine may hold the card in place until the transaction is complete.

After the card is inserted, the ATM will prompt you to enter your Personal Identification Number (PIN). Following successful PIN entry, the screen will display a menu of options, often allowing you to select your preferred language. You can then choose the type of transaction you wish to perform.

Once your transaction is complete, the ATM will dispense your card. Always remember to retrieve your card, any cash, and your receipt before leaving the machine. Some ATMs may briefly hold your card or prompt you to remove it.

Common ATM Transactions

The most frequent transaction is a cash withdrawal. Select the “withdrawal” option from the main menu, specify the amount, and choose the account (e.g., checking or savings). The ATM will then dispense the cash and issue a receipt.

Checking your account balance is another common transaction. Select “balance inquiry” or a similar option from the menu. The current balance will display on the screen, and you can opt to print a receipt for your records.

For cash or check deposits, select the “deposit” option from the ATM menu and choose the account for the deposit. Many modern ATMs feature scanning technology that accepts stacks of bills and checks without an envelope, automatically counting and verifying the amounts. For checks, ensure they are endorsed before inserting them into the designated slot. After the ATM processes the deposit, it will display the amount for your confirmation, and you should always collect a receipt.

Security and Best Practices

Maintaining awareness of your surroundings is important before and during ATM use. If an ATM appears poorly lit, secluded, or if you notice suspicious individuals, it is advisable to find another machine. Having your card ready as you approach the ATM can minimize the time spent vulnerable.

Protecting your PIN is crucial; never write it down or share it with anyone, including family members or bank representatives. When entering your PIN, always shield the keypad with your hand to prevent “shoulder surfing” or capture by hidden cameras. Regularly checking the ATM for skimming devices is also a good practice. These fraudulent devices, which may appear as bulky, loose, or mismatched parts on the card reader or keypad, can steal card information. Wiggling the card slot or keypad gently can help identify loose attachments.

Immediately place cash and your card back into your wallet or purse after a transaction, counting money later in a secure location. Always take your receipts, as they contain personal information and are valuable for reconciling your account statements and detecting unauthorized activity. If your ATM card is lost or stolen, federal law limits your liability for unauthorized charges, but only if you report the loss promptly. Reporting within two business days can limit your liability to $50, while delays beyond 60 days can result in greater responsibility for unauthorized transactions. Never accept assistance from strangers at an ATM, and if anything feels suspicious, cancel the transaction and leave.