How to Withdraw Cash From Your CT EBT Card

An Electronic Benefits Transfer (EBT) card delivers state-issued benefits, including financial assistance. In Connecticut, this card facilitates access to various programs. This article explains how to withdraw cash from your Connecticut EBT card.

Understanding Your Connecticut EBT Card and Cash Benefits

Connecticut EBT cards hold different types of benefits: food assistance (SNAP) and cash benefits. Cash assistance programs, such as Temporary Family Assistance (TFA), deposit funds directly onto your EBT card. These cash funds are distinct from SNAP benefits, which are solely for food purchases. Before withdrawing, verify your available cash balance. Check your EBT balance by calling the toll-free customer service number on the back of your card (1-888-328-2666), online through the Connecticut EBT website, or at an ATM.

Locating Cash Withdrawal Points

Cash benefits on your Connecticut EBT card can be accessed at various locations, similar to a standard debit card. Automated Teller Machines (ATMs) displaying the “Quest” or “NYCE” logo are common points for cash withdrawals. Seek out ATMs that do not charge a surcharge fee. Many retail stores, including grocery stores and convenience stores, also provide cash withdrawal options at their point-of-sale (POS) terminals. Some retailers offer “cash back” with a purchase, while others allow standalone cash withdrawals. Look for signs indicating EBT acceptance or inquire with the cashier about cash withdrawal services.

Step-by-Step Cash Withdrawal Process

Withdrawing cash from an ATM using your EBT card is similar to a bank debit card. Insert your EBT card into the ATM and enter your Personal Identification Number (PIN). Select “Cash Withdrawal,” then choose to withdraw from your “Checking” account. Enter the desired cash amount, take your cash, and retrieve your card and transaction receipt.

For cash withdrawals at a retail store, swipe or insert your EBT card at the point-of-sale terminal. If making a purchase, select “Cash Back” and specify the amount. If available as a standalone service, select “EBT Cash.” Enter your PIN, and the cashier will disburse the requested cash with your receipt. Verify the amount of cash received matches the receipt.

Key Information for EBT Cash Withdrawals

Be aware of withdrawal limits and fees associated with EBT cash transactions. Connecticut may impose daily or monthly limits on cash withdrawals. Individual ATMs or retail locations might also have their own per-transaction limits. While cash back at point-of-sale terminals typically does not incur a fee, ATM withdrawals may involve a charge. In Connecticut, you are generally allowed two free ATM withdrawals per month, with subsequent withdrawals potentially incurring a small fee, such as $0.45 per transaction.

Protecting your EBT card and PIN is important to safeguard your benefits. Keep your PIN confidential and avoid writing it on your card. When entering your PIN at an ATM or POS terminal, cover the keypad. If your EBT card is lost, stolen, or damaged, report it immediately by calling the customer service number on the back of your card. Prompt reporting protects your remaining benefits and allows for a replacement card.