How to Find Your UAN Number for EPF Online

The Universal Account Number (UAN) is a distinct 12-digit identification number assigned by the Employees’ Provident Fund Organisation (EPFO). It links all Provident Fund (PF) accounts an individual holds across different employers. The UAN simplifies PF fund management and transfer, and is essential for accessing online EPFO services.

Essential Information for Retrieval

Retrieving your UAN requires having specific personal and employment details. The Provident Fund (PF) Account Number, also known as the Member ID, is a unique identifier for your PF account with a particular employer. This number can typically be found on your salary slip or within your PF passbook, and it is a crucial piece of information for UAN retrieval.

Your Aadhaar number, a 12-digit unique identification number, plays a significant role in identity verification and linking within the EPFO system. Similarly, your Permanent Account Number (PAN), a ten-digit alphanumeric identifier, is also used for verification purposes. An active and registered mobile number is important, as it facilitates the one-time password (OTP) verification process. Additionally, details pertaining to your current or previous employers may be necessary for certain UAN retrieval processes.

Step-by-Step Retrieval Methods

You can find your UAN through several official channels.

EPFO Member Portal

The EPFO Member Portal offers a direct online method for UAN retrieval. Begin by navigating to the official EPFO website and look for the “Services” section, then select “For Employees,” and proceed to either “Member UAN/Online Services” or “Know Your UAN Status.”

On the designated page, you will be prompted to enter your registered mobile number, along with your name, date of birth, and a captcha code for security verification. After providing these details, request an OTP, which will be sent to your registered mobile number. Carefully enter this OTP into the portal to complete the verification step. The system will then ask for additional identity verification, where you can provide your Aadhaar, PAN, or PF Member ID. Upon successful verification, your UAN will be displayed on the screen and may also be sent to your registered mobile number via SMS.

UMANG App

The UMANG (Unified Mobile Application for New-age Governance) app provides another convenient way to access your UAN. Download the UMANG app, which is available on both Google Play Store and Apple App Store, and then locate the EPFO services section within the application. Within the EPFO services, you can utilize features such as “Know Your UAN” or “UAN Allotment and Activation.” This process may involve Aadhaar-based Face Authentication (FAT) for generating or activating your UAN, and the app serves as a comprehensive platform for many government services, including those offered by the EPFO.

SMS and Missed Call Services

For those seeking a quick method using their mobile phone, the EPFO offers SMS and missed call services. It is important to ensure your mobile number is registered with the EPFO and that your UAN is linked with your Aadhaar, PAN, or bank account for these services to function.

To receive your UAN and other details via a missed call, simply dial 9966044425 from your registered mobile number. The call will automatically disconnect after two rings, and you will receive the information via SMS.

Alternatively, you can send an SMS with the text “EPFOHO UAN” to 7738299899 from your registered mobile number. This service provides details about your UAN, your last PF contribution, and your current PF balance. These mobile-based options offer a straightforward way to obtain your UAN and related information without needing internet access, provided your mobile number is correctly linked.

Employer Assistance

Finally, your employer remains a reliable source for obtaining your UAN. Employers are typically responsible for providing employees with their UAN upon joining an organization. The UAN is often printed on your monthly salary slip, making it easily accessible. If you are unable to locate it through other means, contacting the Human Resources (HR) or accounts department of your current or previous employer can help you retrieve your UAN directly.

Addressing Retrieval Challenges

Occasionally, individuals encounter difficulties when attempting to retrieve their UAN. A common issue involves a mismatch of details, where information such as your name, Aadhaar, or PAN does not precisely align with EPFO records. In such cases, contacting your employer is advisable, as they can assist in rectifying these discrepancies by submitting a joint declaration form to the EPFO. An online facility also exists for members to request corrections to their name, date of birth, or gender, which then requires employer approval for processing.

Another frequent challenge arises if your mobile number is not registered or updated with the EPFO. You can update your mobile number online through the EPFO member portal by navigating to the “Manage” section and selecting “Contact Details.” If you have forgotten your password, the system often allows for mobile number updates during the password reset process, ensuring you can regain access. For those preferring an offline approach, submitting a physical form to the regional PF office is also an option.

Upon successful retrieval, you might find that your UAN is not yet activated. Activating your UAN is a subsequent step that is necessary to gain full access to all online services offered by the EPFO. This activation process is typically completed on the EPFO member portal after you have successfully obtained your UAN. If all online retrieval methods prove unsuccessful, contacting your employer or visiting an EPFO field office in person can serve as a final recourse to obtain your UAN.