How to Check Your Bridge Card Balance
Effortlessly check your EBT card balance. Get clear guidance to stay on top of your food assistance benefits and manage spending.
The Bridge Card serves as Michigan’s Electronic Benefit Transfer (EBT) card, providing recipients with access to Supplemental Nutrition Assistance Program (SNAP) benefits. This card functions much like a debit card, allowing individuals to purchase eligible food items and, in some cases, access cash assistance benefits. Understanding the current balance on a Bridge Card is important for effective financial planning and ensuring benefits are used appropriately.
Ways to Check Your Balance
One common method involves reviewing your most recent store receipt, as the balance typically prints at the bottom after each transaction. This provides an immediate record of your current funds.
You can also check your balance through an official online portal. The MI Bridges website, accessible at newmibridges.michigan.gov, allows users to create an account, log in, and view their benefit details, including the current balance and transaction history. This platform offers a secure way to manage your benefits digitally.
A dedicated phone system is available 24 hours a day, seven days a week. By calling the Michigan Bridge Card customer service toll-free number at 1-888-678-8914, you can follow automated prompts to retrieve your current food and/or cash assistance balances. You will need to enter your Bridge Card number and Personal Identification Number (PIN) to access this information.
A mobile application enhances accessibility for cardholders. The MI Bridges mobile app, available for both Android and iPhone devices, allows users to view their Bridge Card balance and manage other aspects of their case directly from their smartphone. This offers a convenient way to monitor funds anytime, anywhere.
Participating retailers also offer methods to check your balance at the point of sale. Many grocery stores and other businesses that accept EBT cards can perform a balance inquiry at the checkout lane, even without a purchase. For cash benefits, you can check your balance at ATMs displaying the Quest® logo, similar to a standard debit card.
Troubleshooting Common Issues
If you forget your PIN or enter it incorrectly multiple times, your card may become temporarily locked. Contact the customer service line at 1-888-678-8914 to choose a new PIN or reset it. Repeated incorrect PIN entries can disable your card until the following day.
Should your Bridge Card be lost, stolen, or damaged, report it immediately to prevent unauthorized use of your benefits. Call the customer service number, 1-888-678-8914, to deactivate the card and have a replacement issued. A new card is typically mailed to you, arriving within a few business days.
If you notice a discrepancy in your balance or suspect an error in a transaction, contact the EBT customer service line. They can investigate the issue and guide you through the process of resolving any inaccuracies. For technical difficulties with online portals or mobile applications, checking your internet connection or trying again later can often resolve the problem.