How to Change Your Klarna Payment Date

Klarna offers flexibility in managing payment schedules for purchases, allowing consumers to adjust due dates under certain conditions. This feature helps individuals align payment obligations with their personal financial calendars. Understanding the specific policies and procedures for changing a payment date can provide greater control over personal finances.

Understanding Klarna’s Payment Date Change Policies

Klarna allows customers to change the due date for “Pay in 4” and “Pay in 30 days” options. A payment date extension is limited to one change per order, serving as a short-term solution for temporary financial challenges. Financing plans do not qualify for due date changes. Klarna does not impose a fee for extending a due date, though terms can vary based on the payment plan or account history. Extending a due date does not affect one’s credit score, but missing a payment after an extension could lead to negative credit reporting.

Step-by-Step Guide to Changing Your Payment Date

Initiating a payment date change on Klarna is done through the mobile application. Begin by opening the Klarna app on your device and logging into your account. Once logged in, navigate to the “Payments” or “Purchases” section within the app. This area displays all your active orders and payment plans. Select the specific order for which you wish to adjust the payment date.

After selecting the order, look for an “Options” or “Manage Payments” button, and then tap on “Extend due date.” The app will then present available new due dates from which you can choose. Selecting a new date will automatically reschedule any remaining upcoming payments for that specific order. For “Pay in 4” plans, subsequent payments will be withdrawn bi-weekly from the newly selected date. Review the updated payment plan within the app by tapping “Show plan” on the order page to confirm the changes.

Addressing Issues When a Direct Change Isn’t Possible

If the option to change your payment date is not available within the Klarna app, or if you encounter other difficulties, alternative solutions exist. One practical step is to make an early payment if your financial situation allows. This proactive measure can help manage your balance and prevent late payment issues. Klarna’s system allows for early payments at any time.

For situations that cannot be resolved through the app, contact Klarna customer support. Support can be accessed through the Klarna app’s chat feature, which is available 24/7, or via their website and phone support. When reaching out, having your account details and relevant order information readily available can facilitate a quicker resolution. Representatives can review your account and explore eligibility for a payment schedule adjustment.