How Much Does a 72-Hour Hold Cost With Insurance?
Unpack the financial realities of a 72-hour mental health hold and how insurance shapes your final costs.
Unpack the financial realities of a 72-hour mental health hold and how insurance shapes your final costs.
A 72-hour hold, also known as an involuntary psychiatric hold, is an emergency intervention for individuals experiencing an acute mental health crisis. It is initiated when a person is deemed a danger to themselves or others, or is gravely disabled, requiring immediate psychiatric evaluation and stabilization. The cost of such an intervention varies significantly, especially with health insurance coverage.
The cost of a 72-hour psychiatric hold, before insurance, depends on several factors. The type of facility providing care significantly impacts costs, varying between general hospital emergency rooms, dedicated psychiatric units, or specialized freestanding mental health facilities. Crisis stabilization centers may also have different cost structures.
Geographical location directly influences facility rates. Urban areas or regions with a higher cost of living generally incur greater expenses than rural settings. The specific services provided during the 72-hour period also contribute to the total bill. These services can include an initial psychiatric assessment, medication management, individual or group therapy, diagnostic tests, and basic room and board.
The involvement of various medical professionals further impacts the expense. Psychiatrists, nurses, social workers, and other therapists contribute to the comprehensive care, and their fees are factored into the overall cost. Without insurance, the average cost for a 72-hour hold typically ranges from $2,000 to $4,000, reflecting these diverse factors.
Health insurance plans help manage medical expenses, and mental health services, including emergency interventions like a 72-hour hold, are generally covered. The Mental Health Parity and Addiction Equity Act (MHPAEA) of 2008 mandates that most health plans provide mental health and substance use disorder benefits comparable to medical and surgical benefits. This means financial requirements and treatment limitations should be no more restrictive for mental health care than for physical health care.
A deductible is the amount an individual must pay for covered healthcare services before their insurance plan begins to pay. For example, if a plan has a $1,000 deductible, the patient is responsible for the first $1,000 of covered services. A co-payment (co-pay) is a fixed dollar amount paid for a specific service, typically due at the time of service. Co-pays generally do not count towards the deductible but often contribute to the out-of-pocket maximum.
Co-insurance represents a percentage of the total cost an individual is responsible for after their deductible has been met. For instance, if an insurance plan covers 80% of costs after the deductible, the patient pays the remaining 20% co-insurance. The out-of-pocket maximum is the highest amount an individual will pay for covered services within a plan year. Once this limit is reached, the insurance plan typically covers 100% of additional covered services for the remainder of that year.
Private health insurance, including employer-sponsored plans and those purchased through the Affordable Care Act (ACA) marketplace, generally covers emergency mental health services. ACA-compliant plans must cover mental and behavioral health treatment, inpatient services, and substance use disorder treatment as essential health benefits. While prior authorization is often required for mental health services, in emergency situations like a 72-hour hold, these requirements may be handled retrospectively by the facility.
Medicare, a federal health insurance program for individuals aged 65 or older and certain younger people with disabilities, also provides mental health coverage. Medicare Part A covers inpatient mental health services received in a general hospital or psychiatric hospital, including room, nursing care, and some medications. Medicare Part B covers outpatient mental health services, such as individual and group therapy, psychiatric evaluations, and medication management.
Medicaid, a joint federal and state program for low-income individuals and families, is a significant payer for mental health services. Medicaid programs typically cover emergency mental health services, often with minimal or no out-of-pocket costs for eligible individuals. Covered services generally include inpatient hospitalization, outpatient services, and crisis intervention. To understand specific benefits and cost-sharing, individuals should review their Summary of Benefits and Coverage (SBC) or contact their insurance provider.
Upon discharge from a 72-hour hold, individuals will receive bills from the facility and involved medical professionals. Review these bills for accuracy, ensuring itemized services, dates, and patient information are correct. Compare them with the Explanation of Benefits (EOB) received from your insurance company.
An EOB is a statement from the insurance provider detailing how a claim was processed. It outlines services billed, the amount charged, what the insurance plan paid, and the patient’s responsibility. Address any discrepancies between the provider’s bill and the EOB by contacting either the provider’s billing department or the insurance company.
If the facility does not directly bill insurance, or if services were out-of-network, the patient may need to submit a claim for reimbursement. This involves completing a claim form and providing necessary documentation like itemized bills. Many insurance companies offer online portals for submitting claims.
If a claim is partially or fully denied, or if a billing error is identified, contact the provider’s billing department to clarify charges. If the issue persists with the insurance company, understand their internal appeals process. This typically involves submitting a written appeal with supporting documentation.
If significant out-of-pocket costs remain after insurance processing, various financial assistance options may be available. Many hospitals offer financial aid programs or payment plans. State and local programs, as well as federally qualified health centers (FQHCs), often provide mental health services on a sliding-fee scale based on income, or offer assistance for those with limited financial resources.