How Long Does It Take for a Cash Card to Arrive?

A Cash App Card functions as a customizable debit card, directly linked to your Cash App balance. This card allows users to make purchases and withdraw funds wherever Visa is accepted, operating independently of personal bank accounts.

Typical Delivery Timelines

Once your application for a Cash App Card is approved, the card typically arrives through standard mail within 7 to 10 business days. “Business days” refer to Monday through Friday, excluding weekends and recognized public holidays, which can extend the overall delivery period. While waiting for the physical card, users can often access virtual card details within the Cash App for immediate online purchases or to link with digital wallets like Apple Pay or Google Pay.

Factors Influencing Delivery Speed

The internal processing period is usually swift, with applications often approved and cards shipped almost immediately. However, the chosen shipping method plays a significant role, as standard shipping is the primary option, and expedited delivery is generally not available or consistently offered.

Accuracy of the shipping address is paramount, as any errors or omissions in the street name, apartment number, or ZIP code can lead to substantial delays or even non-delivery. Geographic location also influences delivery times; cards sent to rural areas might take slightly longer, potentially up to 14 business days, compared to those delivered to urban centers. Mail carrier delays, caused by severe weather conditions, high mail volume, or other logistical issues within the postal service, can also impact the arrival schedule.

Tracking Your Card and Addressing Delays

After ordering your Cash App Card, you can monitor its shipment status directly within the Cash App. By navigating to the Card tab, you can view updates such as “Card Shipped” along with the number of days since it was mailed. While a specific tracking number is not typically provided, this in-app status offers a general indication of your card’s journey.

If your Cash App Card has not arrived within 15 business days of being marked as shipped, it is appropriate to consider it delayed and take action. The initial step involves re-verifying the shipping address entered during the order process to ensure its accuracy. If the address is correct and the card is still missing, you should report it as lost or stolen immediately.

To report a missing card, open the Cash App, tap the profile icon, then select “Support.” From there, navigate to “Cash Card” or “Issues with Cash Card,” and choose the option to report a lost or stolen card. This action automatically deactivates the original card to prevent unauthorized use and initiates the process for a replacement card. You can also contact Cash App support directly through the in-app chat feature or by calling their customer service line at 1-800-969-1940, available daily from 8 AM to 9:30 PM ET. A replacement card typically takes an additional 7 to 10 business days to arrive after the new order is placed.