How Long Does a Bank Keep Account Records?
Understand how long banks retain your financial account records, the reasons for their retention, and how to access your past statements and transactions.
Understand how long banks retain your financial account records, the reasons for their retention, and how to access your past statements and transactions.
Banks maintain extensive records of customer accounts and transactions due to regulatory obligations, operational necessities, and legal requirements. This meticulous documentation provides clarity on why financial institutions track financial activities.
Financial institutions are mandated to keep account records for regulatory compliance, operational efficiency, and legal responsibilities. A significant driver is adherence to anti-money laundering (AML) regulations, such as the Bank Secrecy Act (BSA). The BSA requires banks to maintain records to help detect and prevent financial crimes, including money laundering and terrorist financing. These records allow regulatory bodies to trace illicit funds and ensure financial system integrity.
Beyond anti-money laundering efforts, banks retain records for consumer protection and dispute resolution. Detailed transaction histories and account statements are essential for resolving customer inquiries, correcting errors, and providing proof of transactions. The Consumer Financial Protection Bureau (CFPB) also sets requirements for record retention related to consumer financial products.
Banks maintain comprehensive records. These include transaction details like deposits, withdrawals, and transfers, along with monthly account statements and images of cleared checks. Banks also keep records related to account opening, including customer identification program (CIP) documents, and loan application materials. Specific reports filed with government agencies, such as Currency Transaction Reports (CTRs) for large cash transactions and Suspicious Activity Reports (SARs) for unusual activities, are also retained.
The duration for which banks retain records varies based on the type of record and governing regulation. Many bank records are subject to a minimum retention period of five years. This five-year rule is broadly applied, particularly under the Bank Secrecy Act.
Under the BSA, customer identification information collected during account opening, including names, addresses, dates of birth, and taxpayer identification numbers, must be retained for at least five years after an account is closed or becomes dormant. Transaction records for international transfers exceeding $10,000, purchases of monetary instruments between $3,000 and $10,000, and funds transfers over $3,000 are kept for five years from the transaction date. Filed Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) are also retained for five years from their filing date.
Beyond BSA requirements, other regulations impose their own retention schedules. Evidence of compliance with certain consumer lending disclosures, such as those under the Truth in Lending Act, require retention for two years. Specific mortgage loan disclosures, particularly the Closing Disclosure, must be retained for five years after the loan’s consummation. Records related to credit applications, under the Equal Credit Opportunity Act, are kept for 25 months after a decision is made or an application is withdrawn for consumer credit, and 12 months for business credit.
Check images are often retained for four to ten years, aligning with the Check 21 Act. While physical checks might be temporarily retained after imaging, digital images are kept much longer. Federal regulations establish minimum retention periods, but some financial institutions choose to retain records for longer periods due to internal policies, potential legal disputes, or state-specific requirements.
Customers can obtain account records from their bank through several channels. When requesting records, it is necessary to provide specific details to help the bank locate the information, such as the account number, dates or date ranges, and the specific type of record. Identity verification is a standard security procedure.
Common methods for requesting records include using online banking portals, contacting customer service via phone or mail, or visiting a local branch. Many banks offer online access to recent account statements and transaction history, with some providing digital access for up to seven years. For records older than what is available online, a direct request to the bank is required.
Banks often charge fees for retrieving older or archived records. These fees can vary significantly. While recent records might be provided quickly, obtaining very old, archived documents could take several business days or weeks. Records are delivered digitally (e.g., PDF) or by mail.