Taxation and Regulatory Compliance

How Do I Change My Name on My PayPal Account?

Update your PayPal account name with confidence. This guide simplifies the official process, from understanding requirements to completion.

Changing your name on a PayPal account is often needed due to a legal change or minor correction. Updating this information ensures your account accurately reflects your identity, important for security and compliance. This process involves submitting documentation to PayPal for verification.

Understanding Name Change Types and Required Documents

PayPal categorizes name changes into two types: a full legal name change and a minor name correction. Each type requires specific documentation. Having documents ready in a clear, legible format streamlines the update process.

For a full legal name change, such as after marriage, divorce, or a court-ordered change, PayPal requires official documentation. This includes a government-issued photo identification, like a driver’s license or passport. Additional documents may be necessary, such as a marriage certificate, a divorce decree, or a court order.

When making a minor correction to your name, for instance, fixing a typographical error or changing an initial, fewer documents are needed. A single government-issued photo identification showing the correct spelling is sufficient. Submitted documents must be current and clearly show your photograph and the desired name. Prepare clear scans or digital photos of required documents before starting.

Step-by-Step Process for Updating Your Name

After gathering the necessary documents, the process of updating your name on PayPal involves navigating through your account settings to initiate the change. This procedure is designed to be straightforward, guiding you through the submission of your request and supporting documentation. Accessing your account is the first step to begin this modification.

Log in to your PayPal account. Once logged in, locate the “Settings” or “Profile” section, which is typically represented by a gear icon. Within this area, you will usually find an option related to updating or changing your name. Clicking on this option will lead you to a dedicated page where you can select the type of name change you are requesting.

The system will then prompt you to upload the documents you have prepared. You will be guided to select the appropriate files from your device, ensuring they are clear and legible. After uploading the required documentation, you will typically confirm your submission. This action sends your request to PayPal for review, moving the process forward.

After Submitting Your Name Change Request

Once your name change request and supporting documents have been submitted, PayPal will begin its review process. The timeframe for this review can vary, but it typically ranges from a few business days to about a week. During this period, PayPal assesses the submitted information to ensure it meets their verification standards.

PayPal communicates the outcome of your request primarily through email notifications. You may also receive updates or status changes within your PayPal account’s notification center. It is advisable to regularly check both your email inbox, including spam folders, and your PayPal account for these communications.

Should PayPal require additional information or if there is an issue with the submitted documents, they will contact you with specific instructions. If your request is denied or if you have questions about the status of your submission, reaching out to PayPal’s customer support directly is the recommended course of action. They can provide specific guidance tailored to your situation.

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