Does Wisely Charge Fees for Its Card?

Wisely provides a reloadable prepaid card, commonly used by employers for payroll disbursement. Understanding the associated fees is important for cardholders to manage their finances and avoid unexpected charges. This article clarifies the various fees that may apply to Wisely accounts, helping users make informed decisions about card usage.

Common Account-Related Fees

Wisely accounts generally do not charge a monthly maintenance fee. An inactivity fee of $4.00 may be assessed if the card remains unused for 90 consecutive days.

Replacing a lost or stolen Wisely card includes one free replacement per calendar year. Subsequent replacements within the same calendar year may incur a fee, commonly around $6.00. Expedited delivery for a replacement card will incur additional charges for express or overnight shipping, ranging from $24.00 to $35.00.

Transaction and Usage Fees

ATM Fees

Cash withdrawals at in-network ATMs, such as those within the Allpoint, MoneyPass, PNC Bank, or Fifth Third Bank networks, are free. Using an out-of-network ATM for a domestic cash withdrawal may incur a fee of $3.50 per transaction, in addition to any fees charged by the ATM owner. International ATM withdrawals also carry a $3.50 fee, plus potential charges from the ATM operator.

Checking a balance at an in-network ATM is free, though third-party fees might apply at out-of-network or international ATMs. A fee of $1.00 may be charged for ATM withdrawal declines.

Other Transaction Fees

Over-the-counter cash withdrawals at Visa or Mastercard member banks within the United States are free. International over-the-counter withdrawals may incur a fee of 2% of the transaction amount.

Transferring funds from a Wisely card to an external bank account via standard ACH transfer is free, though expedited transfers might cost between $1.00 and $3.00. International transactions, including purchases and ATM usage, are subject to a 3% fee based on the total U.S. dollar amount. Reloading cash onto a Wisely card at retail locations involve fees, with Western Union reloads costing up to $3.95 and Green Dot reloads up to $5.95. Mobile check cashing services may charge a percentage of the check amount, such as 1% for payroll or government checks and 5% for other check types, often with a minimum fee.

Finding Current Fee Schedules

To obtain current information on Wisely account fees, cardholders should consult official sources. The Wisely mobile application and the myWisely.com website are primary resources where users can access their cardholder agreement and a comprehensive list of fees.

Cardholders may also find fee details through the ADP mobile app, if applicable, or by contacting Wisely customer service directly. Regular review of these official resources is recommended, as fees can occasionally change.