Can I Return Hair Products to Target?

Returning items to a retailer can sometimes seem complicated, especially when it involves personal care products like hair treatments. Target maintains a return policy that accommodates a wide range of merchandise, offering flexibility for shoppers. Understanding the specific guidelines, particularly for beauty and hair products, can help ensure a smooth return experience. This article clarifies Target’s general return policy and details how these rules apply to hair products, covering what you need for a return and the steps to complete it.

Target’s General Return Policy

Target’s standard return policy allows most new and unopened items to be returned within 90 days of purchase for a full refund or exchange. Shoppers using a Target RedCard receive an extended return window, providing an additional 30 days, totaling 120 days for most items. Items sold under Target’s owned brands, such as Cat & Jack or Good & Gather, have an even more generous return period, allowing returns for up to one year with a receipt. This extended timeframe applies to items purchased directly from Target, whether in-store or online.

Some product categories have modified return policies with shorter windows. Electronics and entertainment items typically have a 30-day return period, while Apple products are limited to 15 days, and mobile phones purchased in-store or online must be returned within 14 days. The specific return window for an item is often noted on the receipt, packing slip, or within the item description on Target’s website. For purchases made through Target Plus Partners, the return policy is generally similar to Target’s standard terms, though some items may have a shorter return window as indicated at the time of purchase.

Returning Beauty and Hair Products

Target offers a distinct return policy for beauty items, including hair products, which addresses common consumer concerns about opened merchandise. Most beauty products can be returned even if they have been opened or gently used. This flexibility applies within the standard 90-day return window. If the purchase was made with a Target RedCard, this return period extends to 120 days.

For opened beauty items, it is important that the product is not empty or heavily used. Target reserves the right to deny a refund or exchange if there is suspicion of fraud or abuse, or if the item is significantly damaged. While the policy is generally accommodating for dissatisfaction, the final decision on returns for opened or damaged items ultimately rests with the store manager. This policy aims to provide a satisfactory experience for customers who find a product unsuitable after initial use.

Gathering What You Need for a Return

Before heading to Target to make a return, collecting the necessary items can streamline the process. The most important document is the original receipt, which can be a physical paper receipt, a digital version accessed through the Target app, or a barcode from an order details page. If you do not have the receipt, Target can often look up purchases made with a credit card, debit card, or Target RedCard. This electronic lookup can help verify the purchase and facilitate a refund to the original payment method.

It is also important to bring the product itself, ideally with its original packaging, to the Guest Services desk. While some opened items are accepted, having the packaging can assist with the return process. For returns without a verifiable receipt or purchase history, a valid government-issued identification may be required, and the refund might be issued as a merchandise return card at the item’s lowest selling price. Ensuring all these components are ready before visiting the store can prevent delays and ensure a smooth transaction.

Completing Your Return

Once you have gathered your item and proof of purchase, the return process at Target is straightforward. You will need to proceed to the Guest Services desk at any Target store location. There, a team member will assist you by scanning your receipt or looking up your purchase using your payment method or Target account information.

Refunds are typically issued to the original form of payment used for the purchase. If you paid with a Target RedCard, refunds are generally processed quickly, often within two days. For purchases made with a third-party credit or debit card, the refund can take up to five business days to appear in your account. Cash refunds or those issued as a Target GiftCard or merchandise return card are usually immediate or processed on the same day. If the item was purchased as a gift and returned without a receipt, a merchandise return card may be issued.