Financial Planning and Analysis

Can I Pay My Escrow Shortage Online?

Facing an escrow shortage? Discover straightforward ways to understand and pay your balance, ensuring your mortgage account remains sound.

An escrow shortage occurs when funds in your mortgage escrow account are insufficient to cover upcoming property taxes or homeowners insurance premiums. This often leads to an adjustment in your monthly mortgage payment. This article guides you through understanding and paying your escrow shortage, particularly using digital channels.

Understanding Your Escrow Shortage

An escrow account is established by your mortgage servicer to collect and disburse funds for property expenses like taxes and insurance premiums. A portion of your monthly mortgage payment is allocated to this account. An escrow shortage arises when actual costs for these items exceed the amount projected and collected, resulting in insufficient funds to cover necessary payouts.

Several factors contribute to an escrow shortage. Common causes include increases in property tax rates due to reassessments or new levies, or hikes in homeowners insurance premiums. Initial escrow deposits may also be underestimated, or changes in insurance policies without proper notification can lead to a shortfall. Your mortgage servicer typically notifies you of an escrow shortage through an annual escrow analysis statement. This statement details account activity and any deficiency, containing the exact shortage amount and your mortgage loan account number, both essential for payment.

Online Payment Options

Paying your escrow shortage online is often the most convenient method, allowing for quick resolution from home. To initiate an online payment, navigate to your mortgage servicer’s official website or online portal. Most servicers provide a secure online platform for managing your mortgage account and making payments. You will need to log in using established credentials, or create an account if you are a first-time user.

Once logged in, locate the section related to payments or your escrow account, often labeled “Pay Mortgage,” “Escrow,” or “Additional Payments.” Within this section, find an option to make a one-time payment for an escrow shortage or an additional principal/escrow payment. Input the exact shortage amount from your annual escrow analysis statement.

Select your preferred payment method, which commonly includes linking a checking or savings account via ACH transfer, or using a debit card. After entering details, review all information for accuracy before submitting. It is advisable to save or print any confirmation numbers or receipts for your records.

Alternative Payment Methods

Several alternative options exist for paying an escrow shortage beyond online platforms. One common approach is payment by mail, involving sending a check or money order directly to your mortgage servicer. Include your mortgage loan number on the check or money order and, if provided, mail it with the remittance coupon from your escrow statement to ensure proper allocation.

Another option is to make a payment by phone. Most mortgage servicers offer an automated phone system allowing payments using bank account details. You can also speak directly with a customer service representative during business hours to process your payment. Some servicers may accept in-person payments at local branches or designated payment centers, providing a direct way to handle the shortage if a physical location is accessible.

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